Hedfan, behavioural change specialists, supports organisations with a truly noble purpose – Egypt Part #2

This time, our founder, Naomi Coleman returned to Sharm-El-Sheikh to meet with a team of 21 Security Personnel and their new Chief, all of whom undertake the most extraordinary missions to keep peace. This organisation has a truly noble purpose.

“Thank you so much, the experience was invaluable!”

Team Cohesion
Whilst the team were bound to be a force to observe peace between two countries, or seek signs otherwise, the team themselves had suffered a period of combined disruptive factors. Poor leadership coupled with many facets of diversity, varying lengths in contract durations and differences in benefits and privileges, the team were living in a culture of low morale, discomfort, misaligned expectations and division.

Fortunately, a new Chief, Henry Crowningshield (pictured below) had taken up the leadership role, and Hedfan were there to support him.

The mission
1. Enhance team unity and performance
2. Utilise and develop strength in diversity

Programme objectives
a. Identify the team’s core values
b. Establish a set of standards that would bring the values to life

How events unfolded
Over the 2-days of being with this team, we actively explored:

• Existing and desired culture
• Ownership and accountability
• Appreciating Differences
• Feedback model
• Conflict resolution model
• Active listening skills
• Personal values at work

Within 2 hours spent with this team, I began to see the jovial, funny, helpful team that they were. Words they had not used to describe themselves in a recent survey.

They were unconditionally committed to their mission – I have never met a team more dedicated, but they needed a little help to unite.

Reflections
Not only were the objectives achieved, but by the end of the 2 days, I became a part of their team and was presented with a Challenge Coin. It was unbelievably touching, and I will treasure that coin and that moment.

The people I met there, not least Hank, the Chief, are people I will stay in touch with.

Feedback

“I highly recommend Hedfan to any organisation looking to boost communication and cohesion. The follow up service has been priceless and adds immense value. We are planning to bring the Hedfan team back in the future to reinforce valuable lessons.”

Contact us
Hedfan offer a no obligation 45-60minute consultation call to organisations who need a little support and are interested to know more. After the call, we will issue high-level recommendations to begin addressing challenges discussed. Contact us to arrange a callback.